Effective Communication
Effective Communication: A communication between two or more persons in which the message is successfully delivered, received and understood. Instead of using words, the effective communication also covers several other skills like, non-verbal communication, including emotions, tone of voice, gestures, postures body language and eye - contacts. Characteristics of Effective Communication Following 7 C’s can play a vital role in making communication effective. 1. Clarity 2. Correctness 3. Conciseness 4. Completeness 5. Courtesy 6. Concreteness 7. Consideration